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Total Revenue
Total invoice revenue from all jobs created in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeCompleted Jobs
Total number of completed jobs created in the time period. Data Sources: ServiceTitan 2.0 ...
0 min reading timeTotal Jobs by Job Date - Attributed
Total number of attributed jobs scheduled or completed in the time period Data Sources ServiceTitan 2.0 ...
0 min reading timeScheduled Jobs by Job Date
Metric Name is xxx for options selected in the Global Filter . Total number of scheduled and in progress jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeTotal Jobs by Job Date
Total number of jobs scheduled or completed in the time period. Data Sources: ServiceTitan 2.0 ...
0 min reading timeCancelled Jobs Revenue
Total invoice revenue from all cancelled jobs created in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeAvg Agent Rating
The average rating of the agent's performance on the call. Data Sources: Engagement Calls 2.0 Formula: Mean average of Agent Ratings ...
0 min reading timeAnswered Calls
The number of calls that were answered and some contact was made. Data Sources: Engagement Calls 2.0 Formula: Count of calls - (Missed Calls + Voicemail Calls) ...
0 min reading timeCancelled Jobs Revenue by Job Date - Attributed
Total invoice revenue from attributed cancelled jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeCancelled Jobs Revenue by Job Date
Total invoice revenue from cancelled jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeScheduled Jobs - Attributed
Total number of attributed scheduled and in progress jobs created in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeBooked Leads
The number of calls that resulted in a booked job for the company. Data Sources: Engagement Calls 2.0 Formula: Count of calls where Booked is true ...
0 min reading timeTotal Revenue by Job Date
Total invoice revenue from all jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeCompleted Jobs by Job Date - Attributed
Total number of attributed completed jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeQualified Lead Rate
The percentage of answered calls where the caller was seeking a service provided by the company and in the service area. Data Sources: Engagement Calls 2.0 Formula: Qualified Leads/Answered Calls ...
0 min reading timeCompleted Jobs by Job Date
Metric Name is xxx for options selected in the Global Filter . Total number of completed jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeNot Answered Rate
The percentage of calls that were not answered. Data Sources: Engagement Calls 2.0 Formula: Not Answered Calls/Total Calls ...
0 min reading timeTotal Attributed Leads
Total number of attributed leads created in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeCompleted Jobs - Attributed
Total number of attributed completed jobs created in the time period. Data Sources: ServiceTitan 2.0 ...
0 min reading timeTotal Leads
Total number of leads created in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeTotal Revenue
Total invoice revenue from all jobs created in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeQualified Leads
The number of calls where the caller needs a service provided by the company and in the service area. Data Sources: Engagement Calls 2.0 Formula: Count of calls where Qualified Lead is true ...
0 min reading timeCancelled Jobs - Attributed
Total number of attributed cancelled jobs created in the time period. Data Sources: ServiceTitan 2.0 ...
0 min reading timeVoicemail Calls
The number of calls that were not answered, but the caller left a voicemail. Data Sources: Engagement Calls 2.0 Formula: Count of calls where Voicemail = True ...
0 min reading timeAvg Caller Sentiment
The average rating for how the caller felt at the conclusion of the call. Note that this is different than service rating because the caller may not have received the service they wanted, but had a positive experience in how the request was handled. Data Sources: Engagement Calls 2.0 Formula: Mean average of Sentiment Ratings ...
0 min reading timeScheduled Jobs
Total number of scheduled and in progress jobs created in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeScheduled Jobs Revenue by Job Date
Total invoice revenue from scheduled and in progress jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeNew Customers
The number of callers who said they were new customers. Data Sources: Engagement Calls 2.0 Formula: Count of calls where New Customer = True ...
0 min reading timeBooking Rate
The percentage of qualified leads that were booked. Data Sources: Engagement Calls 2.0 Formula: Booked Leads/Qualified Leads ...
0 min reading timeCancelled Jobs
Total number of cancelled jobs created in the time period. Data Sources: ServiceTitan 2.0 ...
0 min reading timeAppointments
Total number of appointments scheduled to start in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeMissed Call Rate
The percentage of calls that went unanswered where the person did not leave a message. Data Sources: Engagement Calls 2.0 Formula: Missed Calls/Calls ...
0 min reading timeMissed Calls
Retrieving data. Wait a few seconds and try to cut or copy again. Data Sources: Engagement Calls 2.0 Formula: Count of calls where one of Reason For Not Qualified Lead is Missed Call ...
0 min reading timeCancelled Jobs by Job Date - Attributed
Total number of attributed cancelled jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeCompleted Jobs Revenue by Job Date
Total invoice revenue from completed jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeCompleted Jobs Revenue by Job Date - Attributed
Total invoice revenue from attributed completed jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeScheduled Jobs Revenue - Attributed
Total invoice revenue from attributed scheduled and in progress jobs created in the time period. Data Sources: ServiceTitan 2.0 ...
0 min reading timeAppointments - Attributed
Total number of attributed appointments scheduled to start in the time period. Data Sources: ServiceTitan 2.0 ...
0 min reading timeTotal Revenue by Job Date - Attributed
Total invoice revenue from all attributed jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeCancelled Jobs by Job Date
Total number of cancelled jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeScheduled Jobs Revenue by Job Date - Attributed
Total invoice revenue from attributed scheduled and in progress jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeScheduled Jobs by Job Date - Attributed
Total number of attributed scheduled and in progress jobs scheduled or completed in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeTotal Revenue - Attributed
Total invoice revenue from all attributed jobs created in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeCancelled Jobs Revenue - Attributed
Total invoice revenue from all attributed cancelled jobs created in the time period Data Sources: ServiceTitan - Business Attribution ...
0 min reading timeNot Answered Calls
The number of calls that were not answered. This includes callers who left a voicemail and calls that were missed. Data Sources: Engagement Calls 2.0 Formula: Missed Calls + Voicemail Calls ...
0 min reading timeCompleted Jobs Revenue
Total invoice revenue from completed jobs created in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeTotal Calls
The total number of calls that were received during the time period. Data Sources: Engagement Calls 2.0 Formula: Count of calls ...
0 min reading timeAvg Service Rating
The average rating for the quality of the service delivered to the caller based on their needs. Data Sources: Engagement Calls 2.0 Formula: Mean average of Service Ratings ...
0 min reading timeScheduled Jobs Revenue
Total invoice revenue from scheduled and in progress jobs created in the time period. Data Sources: ServiceTitan 2.0 ...
0 min reading timeTotal Jobs - Attributed
Total number of attributed jobs created in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading timeCompleted Jobs Revenue - Attributed
Total invoice revenue from attributed completed jobs created in the time period Data Sources: ServiceTitan 2.0 ...
0 min reading time